Before you can pay employees, make sure you've registered for payroll in their applicable work state. This can sometimes take several weeks—the sooner you start the process, the sooner you'll have the tax account info required to pay them.
Gusto partners with CorpNet to help you register in the state—learn more below.
If you've already registered in the state, you'll need to enter your tax account details in Gusto in order to pay employees. Learn where to find your tax account information by clicking The company is already registered with the state below.
Gusto partners with CorpNet to help you register your business in new states.
Once a work address has been added in a new state and a new employee has been hired and assigned a work address in that state, you can get registration assistance in Gusto.
Pricing varies by state—get started below and during step 4, you'll review the price, process, and estimated timeline to completion.
Here’s a snapshot of the process:
CorpNet can walk you through entering any info that they themselves do not enter in Gusto on your behalf.
After you send your order, we’ll email you with status updates and add your order total to your next monthly invoice.
When your order is complete you’ll receive emails from both Gusto and CorpNet. They’ll detail the next steps which include:
Before your order is completed, you can use the link in the state registration confirmation email from Gusto to check the status of your order.
You can also head to the Taxes & compliance and select Tax setup, scroll to the state tax setup section and click the link to Check the status of your registration.
Changing your order
To update your order, contact CorpNet at [email protected] or 1(888) 449-2638. They’re open Monday-Friday from 7am-5pm PT.
Q: Can I run payroll for my employees before my registration is complete?
A: Not in most cases—you typically need to have a withholding account number and required tax rate(s) in Gusto before you can run payroll.
If you’re registering in a state where there is no income tax withheld, you can use the state-specific “new employer rate” in this article until you receive your company-assigned rate from the agency.
Q: Can I use Gusto to register in a new state if I don't have a Federal Employer Identification Number (FEIN) yet?
A: No–you must have a FEIN entered in Gusto to order a state tax registration.
Q: Where can I see all my tax information?
A: You can see all tax details in the following locations:
Gusto’s state tax registration service does not contain tax, legal, financial, or HR advice. Since rules and regulations change over time and can vary by location, consult a lawyer, HR expert, or accountant for specific guidance.
Income tax
Register online with the CT Department of Revenue. Select Register a New Business Online, and follow the prompts. You should receive your permanent CT Tax Registration Number and tax deposit schedule in approximately 10 business days when registering online or immediately when registering in person. Please keep this time frame in mind when planning your first payroll.
Note that the last 3 digits of the withholding account number are always 000.
Unemployment tax
If you have paid $1500 in wages in a calendar quarter or had one employee for some part of a week in 20 different weeks during a calendar year you will be liable for state unemployment tax. Register online with the CT Department of Labor to obtain an unemployment tax account. You should receive your CT Unemployment Number instantly, followed by a confirmation letter in the mail within one week.
Unemployment tax rate
Your rate can be found on the bottom right of the Statement of Experience Account notice that you receive on an annual basis from the Department of Labor. If you are unsure of your rate, call the agency at (860) 263-6550.
Click here to view state-by-state new employer rates and wage bases (not company-specific).
Connecticut Paid Family and Medical Leave
Gusto will support Connecticut's new paid family and medical leave program. Effective January 1, 2021 Gusto will begin deducting 0.5% from CT employee payrolls–employers can register here.
Keep in mind: Gusto doesn't need your CT PFML account ID that you'll get after registering. You'll need that number to manage your own account but Gusto will file and pay using your FEIN.
If you've run payroll in Connecticut previously, you can find your withholding account number on notices received from the DOR or you can call the agency at (860) 297-5962.
You can find your Employer Registration Number on notices received from the DOL or you can call the agency at (860) 263-6550.
Unemployment tax rate
Your rate can be found on the bottom right of the Statement of Experience Account notice that you receive on an annual basis from the Department of Labor. If you're unsure, call the agency at (860) 263-6550.
Click here to view state-by-state new employer rates and wage bases (not company-specific).
Asterisks info—only if applicable
Filings marked with an asterisk (*) are coupons, payment vouchers, or other forms that are filed electronically, and will not appear in your Tax documents tab.
Filings marked with a double-asterisk (**), are forms that will only be available for January 1st, 2020 and beyond.
Connecticut Department of Revenue Services (860) 297-5962
Connecticut Department of Labor, Employment Security Division (860) 263-6470
Some states require that you enter specific information about Gusto to grant us Third Party Access (TPA) or register—TPA is also sometimes necessary in order for us to file and pay your taxes.
If at any time an agency needs information about your payroll agent, first reference the Register a company with the state dropdown above for any state-specific information or detail that may be required.
If there is no mention of TPA in that section, you can use the information below:
Agent name: Tomer London
Firm Name: ZenPayroll Inc (dba: Gusto)
FEIN: 453942850
Email: [email protected]
Address: 525 20th Street San Francisco, CA 94107
Phone: (415) 935-0230
Reminder: if state-specific codes/IDs are requested and you can not match them to the information above, check the first dropdown of the article.