Set up, manage, and troubleshoot 2-step verification

As your HR Operating System, Gusto contains some of your most sensitive personal information. Because of this, 2-step verification is required for most customers when signing in to Gusto.

Managing and getting help with 2-step verification is different based on whether you can, or cannot, sign in to your Gusto profile. 

If you can sign in to Gusto

Use the dropdowns below to learn more, or use CMD + F (or CTRL + F) to search for keywords throughout the article.

If you cannot sign in to Gusto—new phone number or device, text issues, authenticator issues, etc

Use the dropdowns below to learn more, or use CMD + F (or CTRL + F) to search for keywords throughout the article.