This article is for admins who want to connect their Gusto account with Xero.
Xero is online double-entry accounting software for businesses with 0–100 employees. Xero includes invoice management, bank reconciliation, bookkeeping, and more.
When you connect your Gusto and Xero accounts, we sync your payroll details to Xero as a Bill (on eligible Xero editions) or as a Manual Journal (available on all Xero editions) each time you run payroll. You get more detailed entries based on earnings types, Gusto departments, and Xero tracking categories.
You need admin permissions in both Gusto and Xero to connect the accounts.
To set up the connection in Gusto:
Go to the App directory.
Search for Xero.
Click Learn more.
Click Connect.
Enter your Xero credentials.
If you're an accounting firm: First, select your firm. Then select the specific company you manage.
Click Authorize to sync Xero and Gusto.
Setting your default mappings is optional but we recommend it to avoid sync errors. This feature lets you choose which Xero accounts to use by default for new payroll categories. When you add a new item in Gusto, you will not need to map it manually. We'll automatically apply your default mapping.
To set your default mappings:
Select the Default tab.
For each section (Wages & Salaries, Employer Taxes, etc.) you want to map, select the Xero account where new categories should map.
If you have unmapped categories in the Detailed tab, we'll ask if you want to apply your default mappings to those categories. This can help you complete your mappings faster if you use the same chart of account for multiple categories.
If you prefer to map new categories manually when you create them, leave the default mapping blank and map this in the Detailed tab.
Select either an AI-recommended mapping or manually search for your chart of accounts in the search bar or drop-down menu.
Repeat for all sections.
We automatically save your selections.
For more information about default mappings, go to the "Default mappings" section of this article.
Detailed mappings are the more granular breakdown of your defaults. You need to fully map all detailed mappings for the sync to Xero to work.
To set your detailed mappings:
Go to the Detailed tab.
Click any section (Wages & Salaries, Employer Taxes, etc.) to expand the view.
For each Gusto category, click the search box and choose the matching Xero account.
To select your detailed mapping:
You can select from the AI-recommended mappings.
If you do not see the account you want, start typing the account name to find it.
If you still cannot find an account you'd like to use: Create the account in Xero then click Refresh chart of accounts in Gusto.
Learn more about types of accounts and commonly used pairings.
Repeat until you've selected an account for each Gusto category. We automatically save your progress as you go.
Unmapped categories move to the top of the list. You will know the section has been fully mapped when the pill on each section turns green.
Click here to learn more about account types and common pairings.
Time-saving tips:
To map multiple items at once:
Check the box next to each item you want to map.
Click Actions at the top.
Choose Edit account type.
Type the account name and select it.
Click Submit.
To show unmapped items only:
Next to Actions, click the filter icon.
Select Display unmapped accounts only.
Click Apply.
In the Settings section of the integration, go to the Manage tab to view or change your Bill sync settings. By default, payroll data posts to Manual Journals, and bill approval is automatic.
To choose how we should post payroll data:
Next to Xero Transaction Type, click Edit.
Select either Bill or Manual Journal.
For Xero Partner Editions: Bill sync is not available.
To choose whether we should automatically approve bills in Xero or require manual approval:
Next to Bill Approval, click Edit.
Select either Manual or Automatic approval.
If you want to customize your integration further, you can do so in Settings under the Manage tab in the integration. Options include breaking journal entries down by department, employee, job title, or project, breaking down the Employer Taxes section to more granular taxes, consolidating contractor payment syncs, or changing when your journal entry is posted.
For a description of each setting and how to set them up, go to the "Customize your integration in the Manage tab" section of this article.
Q: If I update my mappings, can I re-sync a payroll to update the bill or journal entry?
A: Yes, you can update mappings at any time. If you need a previous journal entry to be updated with your latest mappings, go to the "Sync or re-sync journal entries manually to Xero" section of this article.
Q: How do I break out individual employee payroll items?
A: Under Settings, click Manage. Next to Journal entry consolidation, click Edit and select By Employee, then click the Employee tab under Detailed.
Q: Can you break down payroll taxes on the journal entry?
A: Yes, you can choose to not consolidate your payroll taxes, which will break down the employer taxes. To do this, under Settings, click Manage. Under Employer tax consolidation, click Edit and choose Don't consolidate. This means when the journal entry pushes over to Xero, it will separate the employer taxes. At this time, we do not support mapping each individual employer tax.
Q: Why can I only choose an expense account for employer taxes?
A: Since we withhold and pay all payroll taxes for you, there is no reason to record this as a liability.
Q: Why can't I find the Xero account I need in the drop-down menu?
A: The initial list in the drop-down menu shows recommended accounts based on the category you selected. To choose a different account, type the account name into the search box. If you still cannot find the account, you might need to create it in Xero first. Once you create the account, click Refresh Chart of Accounts in Gusto and search for it again in the search box.
Q: What if I will not be using one of the payroll items listed?
A: You still need to map the item to a Xero account. If the payroll item does not apply to you, no data will sync related to the account selected in your entry. Only payroll items that apply to a processed payroll will appear in the synced entry.
Q: Can I include employee benefit deductions on the Bill or journal entry?
A: We include employee deductions in the gross wages amounts that appear on the entry. We do not track these separately because they're not an extra expense to the company beyond what we already report for wages. We include employee deduction amounts in the Benefit Liability along with the Employer Contribution. Go to "Map benefits and deductions" to learn more.
Q: Can I break out unique reimbursements through separate mappings?
A: No, not at this time. We push all reimbursements over as a lump sum (e.g. Cell Phone Reimbursement + Gym Reimbursement + Office Supplies Reimbursement).
When you make changes to your Gusto account (like adding a custom deduction, creating a new earnings type, or setting up a new benefit), we create new payroll line items. You need to map these items to an account in Xero. If you do not map them, they can cause sync issues. Setting up default mappings can help prevent this problem.
Default mappings let you choose which Xero accounts to use for new payroll categories. When you create a new line item, you will not need to map it manually. We'll automatically apply your default mapping.
Example: You create a new earnings type in Gusto. It appears under "Wages & Salaries." If you already set a default mapping for "Wages & Salaries," the new line item automatically maps to your default Xero account. Your sync continues without interruption.
Setting up default mappings is optional. If you prefer to map new Gusto categories manually, simply leave the default mapping blank.
You can change default mappings at any time in the Default tab. Your changes only apply to new journal entries going forward.
Q: Why can't I find the Xero account I need in the drop-down menu?
A: The initial list in the drop-down menu shows recommended accounts based on the category you selected. To choose a different account, type the account name into the search box. If you still cannot find the account, you might need to create it in Xero first. Once you create the account, click Refresh chart of accounts in Gusto and search for it again in the search box.
Q: Do I need to select a default for each section?
A: No, you do not need to select a default for every section. If you prefer to map specific sections manually, leave those sections blank.
Q: What happens if I do not set up default mappings?
A: Default mappings automatically map new or unmapped categories in the Detailed tab. If you do not turn on default mappings, you need to manually select the correct account for each new payroll category in the Detailed tab.
Q: When does Gusto create new mapping categories?
A: We may create new categories in your integration when you:
Add a deduction
Create a new earning type
Set up a benefit for the first time
Set up a new time-off policy
Move to new states
Request payroll adjustments
Each of these actions can introduce new payroll categories that you need to map to keep your integration running smoothly.
Q: If I set up or change default mappings, will that change what I already mapped on the Detailed tab?
A: No. Your changes only apply to new categories added in the future. If you have unmapped categories in that section, you can choose to apply the default account to fill them in. You can still manually update any existing detailed mappings on the Detailed tab.
Q: Can I change my default mapping selection later?
A: Yes, you can change your default mapping selections at any time. Your changes only affect future journal entries. Your existing journal entries stay the same unless you resync the entry.
You can customize how we sync payroll data to Xero. Choose how contractor payments appear, how taxes are grouped, when journal entries post, and more.
To access your sync settings:
Go to the App directory.
Search for Xero and select it.
If you already connected before, go to the Connected Apps tab.
Under Settings, go to the Manage tab.
Find the setting you'd like to review. See below to learn about each setting.
If you pay contractors through Gusto, choose how to sync those payments:
Batch payments into a single entry (recommended for 30+ contractor payments): We group all contractor payments for a given pay date as a single entry. We sync payments (including auto-syncs) at 5pm PT on the payment processing date.
Sync each contractor payment as a separate entry: Each contractor payment appears as its own journal entry.
Choose how you want employer taxes to appear in Xero:
Consolidate: Group all employer taxes into a single amount (e.g., "Payroll Taxes").
Don't Consolidate: List out individual tax amounts (e.g., Federal Unemployment, Social Security, Medicare, State Unemployment). This will allow you to map individual employer taxes to the selected chart of accounts.
At this time, only employer taxes are shown on the journal entry, not employee taxes.
By default, we group entries of the same type into a single journal entry. You can also group entries:
By employee
By department
By job
By project (if using Gusto Project Tracking)
To learn more about journal entry consolidation and Xero tracking categories, go to the "Journal entry consolidation and Xero tracking categories" section of this article.
Select when your journal entry appears in Xero:
Check date: The date your employees received their payments
Debit date: The date we debited taxes and net pay from your company's bank account
End of pay period: The end date of the pay period
You can add more detail to your chart of accounts by mapping it by employee, job, department, or Gusto Projects (available to companies using Gusto Project Tracking). If you use Xero tracking categories, you can also assign a class to each grouping option.
This step is optional.
Step 1: Choose your journal entry consolidation method
To choose how to consolidate your journal entries:
Go to the App directory and select Xero.
If you already connected before, go to the Connected Apps tab.
Under Settings, go to the Manage tab.
Next to Journal entry consolidation, click Edit.
Choose how you want to consolidate entries:
By employee: This gives you more detailed reporting. Example: You can track each employee's wages in separate accounts instead of one "Salaries and Wages" account.
By department: This helps you track wages, taxes, and benefits separately. Example: You can send Design wages to one account and Marketing wages to another, instead of combining everything into "Salaries and Wages." You can also map departments to Xero tracking categories if needed. Click here to learn how to turn on departments.
By job: This can split wages, taxes, and benefits by role. Example: You can track cashier wages and cook wages in separate accounts instead of sending all wages to "Salaries and Wages." If you use Xero tracking categories, you can also map each job to a tracking category for more detailed reporting. Click here to learn how to turn on multiple job titles for employees.
By project: You must first turn on Gusto Project Tracking. You can track wages, taxes, and benefits by project. Example: Instead of sending all wages to "Salaries and Wages," you can split wages into separate accounts for each Gusto Project.
Click Submit.
Step 2: Set up mapping overrides and Xero tracking categories (optional)
This step is optional. If you do not apply overrides, we still categorize your journal entries correctly according to what you set on the Detailed tab.
When you select a consolidation method, a new tab appears on the left. Example: If you choose to consolidate by employee, the tab will be labeled Employee. If you consolidate by department, the tab will be labeled Department.
You can override detailed mappings for individual employees, departments, jobs, or projects. When you override a detailed mapping in this tab, you assign different charts of accounts to payroll items at these levels. This will not affect your mappings in the Detailed or Default tabs.
To override consolidated charts of accounts or assign a Xero tracking category:
Find the new tab that matches the consolidation method you chose. Example: If you consolidated by employee, go to the Employee tab.
Click Edit.
If your company uses Xero Tracking Categories, you can first choose a tracking category at the top of this page.
If you want to adjust your mappings for this specific consolidation, select the new chart of account from the dropdown for the corresponding Gusto category. This will only apply to this specific consolidation.
You can consolidate journal entries by employee and department when you pay contractors.
You cannot consolidate by job or project when you pay contractors. Job titles and Gusto Projects are not currently supported for contractor profiles. If your company pays contractors and uses job or project consolidation, we sync contractor payments using your default company mappings.
Q: Can I use more than one tracking category or journal consolidation method? For example, can I consolidate my bills or journal entries by employee and by job?
A: No, not at this time. You need to choose to consolidate by one method (by employee, department, job, or project). Next, you may select one class for each employee, department, job, or project.
Q: Can I change how I consolidate my mappings?
A: Yes, you can change your consolidation preferences at any time. Under Settings, go to the Manage tab. Note that we'll delete any previous consolidated account mapping overrides when you make changes.
Q: Do I need to set up overrides for consolidated mappings?
A: No, setting up overrides for consolidated mappings is optional. While you do not need to do this, it lets you customize the mapping layout for each unique grouping you set up.
Q: Do I need to set up a Xero tracking category for each consolidated grouping?
A: No, this is optional based on your specific needs.
Q: Can I assign multiple Xero tracking categories to a single consolidated grouping?
A: No, you can only assign one Xero tracking category per consolidated grouping right now.
Q: Does Gusto integrate with Xero Projects?
A: No, we do not currently integrate with Xero Projects. If you choose to consolidate your mappings by project, we'll split each entry according to the projects you set up in your Gusto Project Tracker. However, we will not sync this information directly to Xero Projects.
The Xero integration includes an AI-powered feature that helps you choose the right accounts when setting up mappings for your chart of accounts. This is especially helpful if you're not sure which account to pick for a payroll category.
Example: Say you're setting up default accounts and don't know what to choose. Gusto might suggest using Payroll Wages for Wages & Salaries, or Payroll Deductions Payable for Deductions.
Gusto's AI provides recommendations based on:
Industry standard accounting guidance from US-based certified public accountant (CPA) firms
Common account structures used by thousands of small and mid-sized businesses
Aggregated, anonymous patterns from other Gusto customers who use platforms like QuickBooks Online, Xero, and FreshBooks
The AI model never stores or accesses your personal financial information. All suggestions are based on general patterns, not individual data.
We do not take any money for benefits or deductions. We include a mapping for benefit and deduction liabilities. This creates line items within the Bill and tracks the amount you owe for the benefit or deduction. When you pay the benefit or deduction to the correct party, you can offset your liability in Xero and zero out the amount owed.
Benefits always have two line items on the journal entry:
Employer Benefit Expense: This tracks the cost of employer contributions to benefits.
Benefit Liabilities: This tracks the amount owed to the benefit provider. It's the total of employee deductions plus employer contributions.
Important: When we withdraw from a flexible spending account (FSA) or commuter benefit, before the amount is deducted from payroll, make sure you do not create an expense. Instead, set up a receivable. We'll expense the amount in payroll when we deduct it. At that point, reduce the receivable with the deduction.
Option 1: Create an entry from the bank debit (created by paying the benefit or deduction) and assign it to the liability account.
To do this:
Go to Accounts, and select Bank Accounts.
Open Reconcile.
Find the debit that matches your benefit or deduction payment.
From the column to the right of the debit, click Create.
Enter the details and select the liability account under What.
Click Add Details to submit the entry.
Option 2: Create a Bill or Invoice and link it to the liability account.
To do this:
In the upper right corner, click the + plus sign.
Under New, select Bill or Invoice.
Manually enter or select the liability account from the drop-down menu under Accounts.
Finish creating the Bill or Invoice.
Click Save or Approve.
If you turned on auto-sync in your Manage tab, manually syncing is not required unless you want to manually sync a prior journal entry.
If you prefer to sync journal entries manually or need to retroactively sync a journal entry, follow these steps:
Go to the App Directory tab.
Search for and select Xero.
If you already connected before, go to the Connected Apps tab.
Click the Sync or Re-sync button at the top of the screen.
Check which journal entry or entries you want to sync or re-sync.
Click the Sync or Re-sync button at the bottom of the drawer.
A timestamp will appear to confirm we sent the data to Xero.
If you're syncing or re-syncing multiple journal entries at once, this may take some time. You can leave the page and come back later. The status will update once the process is complete.
Note: This view only displays the outcomes of previous syncs (success or failure). To sync a payroll that has not been sent to Xero yet: go to Pay History and select the check date. Then click the sync button at the top of the page.
To view the synced data:
If you're syncing a Manual Journal: Find the posted journal in your Journal Report. Access this from the Accounting menu.
If you're syncing a Bill: Go to Accounts, then Purchases.
If you chose manual approval: We sync Bills as "Awaiting Approval."
If you chose automatic approval: We sync Bills as "Awaiting Payment."
Note: If you do not see the Sync button, confirm your integration is still set up and connected.
To view synced Bills in Xero:
Choose Business.
Click Bills to pay.
Under Bills you need to pay, find the new Bill for the payroll you ran.
Xero tags the line items with tracking categories based on your mapping selections. Xero does not tag payroll expense amounts for employees or contractors who are not on a designated project.
If you previously synced payrolls that are not mapped to Xero tracking categories, you can re-sync those payrolls if desired.
To view synced Manual Journals in Xero:
Go to the Accounting menu and select Reports.
Under Taxes and Balances, click Journal Report. You can use the search field in the top-right corner.
Select the date range to search and the order to display the journals.
Optional: Select Show Tracking to show any tracking categories in the Manual Journals. Choose Show Posted Manual Journals Only to remove any draft journals.
Click Update.
Select the journal you want to view.
To review sync status in the App Directory:
Go to the App Directory tab.
Search for and select Xero.
If you already connected before, go to the Connected Apps tab.
Click the Sync or Re-sync button on top of the integration page.
Review the sync status:
Synced: Journal entry was successful
Pending: Journal entry is still syncing
Sync failed: There was an issue with the journal entry and it needs to be resolved and re-synced. Fix this by reviewing the error message on the main integration page. Go to the "Troubleshoot syncing errors" section if needed. If this issue was already resolved, check the journal entry or entries and click Re-sync.
Resolved: This journal entry was marked as resolved by a Gusto admin, which means the journal entry was manually created in Xero. If this was marked resolved by mistake, you can manually re-sync this journal entry by following the steps in the "Sync or re-sync journal entries manually to Xero" section.
If a journal entry fails to sync from Gusto to Xero, Xero will send us an error code. You can use these error codes to troubleshoot the syncing failure.
Here are some common syncing errors and their resolutions.
Error message
Detail
Resolution
You’ve already reconciled payments against this Bill in Xero. Please "Remove & Redo" any payments applied to this Bill in Xero, and then try again.
The entry has already been reconciled and cannot be re-synced.
Remove and redo any payments applied to this Bill. Next, sync the payroll or payment from Gusto
You have reached the limit of invoices you can approve in Xero. Please update your Bill approval settings in the App Directory or upgrade your Xero plan.
You’ve reached the limit of invoices you can approve.
Change your bill approval settings in the Gusto App directory or upgrade your Xero plan.
This Bill has already been synced and approved in Xero. You cannot change the status from Approved to Awaiting Approval. To resync this Bill, you must first void it in Xero.
We cannot change the status of an approved bill.
Q: Why didn't my sync work?
A: A sync usually stops working if you're no longer connected to Xero or you have a missing mapping. Go to the "Troubleshoot syncing errors" section of the article for more information.
Q: Why did Gusto disconnect from Xero?
A: Sometimes, an authorization issue disconnects the integration. To fix this, reconnect the integration:
Go to the App directory.
Search for Xero.
Click Connect.
Enter your admin credentials.
After you reconnect, we keep all your previous mappings.
Q: If I update my mappings, can I re-sync a payroll to update the entry?
A: Yes, you can update mappings at any time. If you need a previous journal entry to be updated with your latest mappings, go to the "Sync or re-sync journal entries manually to Xero" section of this article.
Q: How do employee taxes and employee benefit contributions sync to Xero?
A: We always include them in Gross Wages & Salaries.
Q: Do you break out individual taxes?
A: We handle all of your tax payments automatically. Because of this, you do not need to track tax liabilities. When we sync entries, we record employer taxes as expenses.
You can choose to break out employer taxes by each tax or lump them together. You'll find this option under Settings in the Manage tab.
At this time, we only support one account mapping, which will be used for all employer taxes.
We do not break out employee taxes individually for mapping or in journal entries, as these values are included in Gross Wages.
We do not yet support the ability to map each employer tax separately. Currently, choosing to not consolidate will only break out the taxes on the journal entry as separate line items using the account mapped to employer taxes.
Q: How do contractor payments sync over?
A: You have two options for syncing contractor payments, separate or batched. Go to the "Contractor payment consolidation" section under "Customize your integration in the Manage tab" for more information.
Q: Is there a way to retroactively sync all payrolls once I turn on auto-sync?
A: Auto-sync only works for payrolls you run after you turn it on. You can manually sync any payrolls you ran before you turned on auto-sync in bulk.
Q: What does the timestamp indicate?
A: The exact time we successfully synced a payroll to the accounting software.
Q: Can I re-sync an entry that I already reconciled?
A: Yes, you can re-sync a payroll from Gusto at any time.
Before you re-sync:
If you're syncing Bills, you may need to remove and redo any bank transactions in Xero before you re-sync from Gusto.
If you're syncing Journals, we update the existing Journal.
If you switch your transaction type, Xero creates a new transaction. To prevent duplicates, you need to void previously synced Bills or reverse previously synced Journals.
Q: Can I sync non-US contractor payments to Xero?
A: Yes, you can sync both US-based and non-US-based contractor payments. If you turned on auto-sync, these payments should automatically push over to Xero on the day we debit your bank for the contractor payment. To see the status of these syncs, go to the "Check your sync status" section of this article.
Q: Can I sync non-US employee payrolls to Xero?
A: No, not at this time.
Q: Can I sync Gusto or NEXT insurance invoices to Xero?
A: No, not at this time.
If you use Bill sync for your Xero integration, this is our recommended method for reconciling expenses if you processed all payments through direct deposit. You can use the Split function to reconcile the payroll invoice we send to Xero with the two payroll bank transactions.
To do this:
Under your bank account, click Reconcile Items.
There should be two Gusto bank transactions. Next to the first bank transaction, click Find & Match.
Find and select the Gusto payroll invoice that we synced to your Xero account.
Click the blue Split option next to the selected payroll invoice.
Enter the first bank account transaction amount.
Click Split. We'll calculate the difference and let you apply only this one bank transaction amount to the invoice. Now the total should match the first bank transaction.
Click Reconcile.
To do this:
Next to the second bank transaction, click Find & Match.
Find and select the same Gusto payroll invoice you just reconciled the first bank transaction to. The amounts should match perfectly.
Click Reconcile.
When the Gusto payroll bank debits (and paychecks, if you pay your team by check) appear in your bank account in Xero, go to the Create tab and create a new spend money transaction. Allocate it to your clearing account.
The spend money transactions should offset the balance created from Gusto Manual Journals in your clearing account. This reduces the balance to zero.
To make the reconciliation process even easier, you can set up a bank rule to create the transactions for you.
You should regularly check the transactions in your clearing account using the Account Transactions report.
The Gusto payroll bank debits (and paychecks, if you pay your team by check) should completely offset the balance of your clearing account after you reconcile each payroll. If the balance is not zero, it could be because:
You did not reconcile payroll bank debits for synced payrolls against the clearing account.
You did not sync one or more payrolls.
You allocated transactions to the clearing account that are not directly related to synced payrolls.
You should only see two transaction types in the clearing account: Manual Journals and Spend Money transactions.
The integration creates Manual Journals, and you create Spend Money transactions during the bank reconciliation process.
Once you set up the Gusto and Xero integration, you can add a Gusto Payroll tab to your Xero dashboard to move between the two platforms faster.
A Payroll tab in your Xero dashboard lets you jump from Xero to your Dashboard, Run payroll, Time off, Reports, or Integration settings sections in Gusto.
To set this up:
Go to the App directory.
Search for Xero and select it.
Go to the Settings tab.
Enable the Xero Payroll navigation option.
To remove Xero Payroll navigation, select Disable.
The next time you sign in to Xero, you'll find a Payroll tab on your dashboard. All Standard users and Advisors will find this tab. The first time you click this tab, Xero will ask you to link your Gusto and Xero accounts. After you link accounts, you can only view pages where you have admin permissions.
If you turned off the Xero Payroll navigation option, or you no longer want your user account connected, follow these steps to unlink your login. This does not disconnect the integration—it just stops you from signing in to Gusto from Xero.
To unlink your login:
In the upper-right corner, click your account profile.
Select My profile.
Go to the Xero Sign On section.
Click Unlink Account.
If you turned on the Xero Payroll navigation option in your Xero accounting integration settings, Xero will ask you to re-link your account the next time you try to access pages from the Payroll tab in Xero.
When you disconnect the Xero integration, we stop syncing payroll data to Xero and delete your mapping settings.
To disconnect Xero from Gusto:
Go to the App directory.
Click Accounting.
Click the Xero tile.
Under Settings, click Manage.
On the right side of the page, select Disconnect app.
Going forward, data will no longer sync between Gusto and Xero.
Q: Will transactions automatically reconcile?
A: No. You must approve your Bill before you can reconcile the debits in your bank account with the Bill line entries. To do this, match your bank transactions to the Bill Gusto created. Under Accounts, go to Bank Accounts and click Match.
Q: How do I reconcile the two debits (net pay and taxes) with the subtotal in my Xero bill?
A: Go to the "Reconcile payroll Bills in Xero" section of the article.
Q: The chart of accounts in Gusto does not look correct. What should I do?
A: First, click Refresh chart of accounts in Gusto. If this does not fix the issue, you may have linked the wrong Xero account. Disconnect the integration and reconnect to the correct Xero account.
Q: How do I handle checks?
A: We recommend you print checks from your Gusto account or handwrite them. You can then match the bill from Gusto when your employees cash the checks. We include the amount of each check in our entry.
If you prefer to print checks from within Xero, we recommend you use the Manual Journal sync option. This helps you avoid double reporting. When you create the check in Xero, code the line item to the same Clearing Account you set up in your Xero account mappings. This offsets the account balance by the check amount.