As an employee, you can easily view your most recent and past employee paystubs in your Gusto account. Access these payment statements at anytime. If you're experiencing issues with your employee bank account, head to this article. Or if you need to update your bank account information, like setting up multiple bank accounts, head to this article to learn more.
If you're an admin, head to your Payroll section and click Payroll history to find payroll history reports.
Your paystubs become available in Gusto on the check date of the payment your employer submitted. If your company previously used another payroll provider, contact your admin for those previous paystubs.
Each paystub includes gross earnings, employee and employer taxes, employee benefits and deductions, employer contributions, time off taken and accrued, reimbursements, and your check amount. The taxes on your paystub may vary if your gross pay changes paycheck to paycheck.
Ultimately, when you get paid depends on when your employer ran payroll (for employees) or processed your payment (for contractors). Gusto cannot share in-flight payment details with employees or contractors before the pay date–you must reach out to your employer with questions if there is not a paystub already in your Gusto account for the payment in question.
Once you've confirmed with your employer that they've run the payroll/payment through Gusto, use the information below to help troubleshoot missing payments.
After your employer submits payroll, we’ll electronically send any payments processed as direct deposit—on payday, you'll get an email from Gusto and your paystub will be available in your account. After the banks receive our electronic payment, they have until 5 pm local to make funds available to you in your bank account.
Your employer is responsible for sending or manually distributing the check to you—check your paystub in Gusto to determine how your employer processed the payment (via direct deposit or check).
If you don't see the money in your account on the pay date and believe there’s a delay with your payment, follow the steps below to troubleshoot:
Contact your administrator with any questions or issues.
If your employer is unable to help, they can contact us from the Help section of their admin account—our team is able to provide more explicit details about in-flight payments or any errors to admins.
Here you can see how you're being paid (salary, hourly, etc.), your job title, and your wages.