The information below is about your Gusto billing invoice if you're a current customer—if you're looking for the general pricing for Gusto plans, click here. If you're an accountant firm partnered with Gusto, learn more about the firm's billing here.
Use the dropdowns below to learn more about a topic, or use CMD + F (or CTRL + F) to search for keywords throughout the article.
Invoices are available on the 1st of each month, for the previous month of service.
Not running payroll for a short term?
If you don't need to run payroll for a short period of time but plan to run payroll again in the future, we recommend keeping your Gusto account active. You'll receive your invoice each month and we'll continue to process your required tax payments and filings.
When you're ready to run payroll again, your account will be ready for you.
You can view your Gusto bill from the Settings section of your account—it's available on the 1st of the month, for the previous month of service.
The debit will include:
Supplemental fees that may appear on your invoice (if applicable):
|Amount and description
|Debit failure fee
|One-time wire transfer fee
We'll initiate 3 separate debit transactions from your company's bank account after each payroll is submitted:
These transactions will happen at the same time, 3 business days before payday. Employee pay and reimbursements will be submitted for direct deposit payments, and we'll send your payroll tax amounts to the applicable state and federal agencies.
You may also see debit transactions from your company's bank account for:
Gusto is required to collect and remit sales tax on your Gusto product subscription in certain states—view the full list of required states and/or cities that Gusto is required to collect and remit sales tax in at the end of this dropdown.
Sales tax on services like Gusto’s varies by jurisdiction. If a jurisdiction considers any of our products as taxable, we’re required to collect and remit sales tax.
The company filing address stored in Gusto is used to determine the tax rate, and the tax charged will appear as a separate line item on your monthly invoice.
If you are a Gusto Partner, your clients may be charged sales tax on their Gusto subscription based on their filing address stored in Gusto.
Some, but not all charitable, religious, scientific, or educational organizations may be exempt from sales tax.
If you're a Gusto customer and would like to apply for sales tax exemption, please contact our Care team at (800) 936-0383.
Gusto partners with Avalara who will be validating tax exemption certifications on your behalf. Exemption validation typically takes 5-7 business days. If your application is approved before the end of the month, you will not be charged sales tax for the month, or months thereafter, so long as Gusto has valid proof of exemption as permitted by applicable law.
*In applicable jurisdictions only.
$200—this covers any and all tax-advantaged account(s) you may offer.
Monthly fees per enrollee—covered by the company
An active enrollee is an employee with an active benefit that month or an employee within a run out period.
To manage the accounts, you’ll also see up to two $1 test debits under MBI/Med-I-Bank. If you offer an HSA, you’ll see an additional $0.01 test debit.
Broker integration pricing
Pricing and availability depend on which Gusto plan you’re on:
If you’ve set up Google Workspace billing with Gusto, your Gusto monthly invoice includes a line item for your Google Workspace account. Pricing and availability depend on which Google Workspace plan you're on.
Here’s how to view your Google Workspace invoice details in Gusto:
Once you’re on the Billing tab, here’s how to understand the billing info: