Note:
If you’re interested in becoming a Gusto customer, see our plan pricing.
If you're billed through your accountant (not Gusto), you cannot view invoices in Gusto at this time. If your accountant needs help with billing, they can visit Billing and W-9 for Gusto Partners.
Health insurance carriers bill you outside of Gusto — please pay them directly. If you have any questions, contact your carrier.
This article is for current Gusto admins who need to view their Gusto invoice and billing details. We bill you once a month to use Gusto and charge the default bank account you have on file. To use a different account, update it in Gusto before your next payment is due.
We post invoices on the 1st of each month for the last month’s service. For example, you’ll get an invoice for the month of December on January 1st. We’ll debit your account one business day later.
Important: We do not accept credit cards as payment for your Gusto plan.
To view your Gusto invoice in a web browser:
In the left menu, at the bottom, click your company name.
Under Settings, click Plan & billing. If you do not see it, ask the primary admin to update your permissions.
Scroll down to Next invoice. Here you can see your next invoice date.
To see previous invoices, click See all invoices.
To see a specific invoice, go to the invoice month and click View Invoice.
Page 1: Charge summary
Page 2: Detailed charges
Keep your account active so we can continue to handle your tax filings and payments. You’ll still receive a monthly invoice. When ready, you can run payroll again without extra setup.
Gusto invoices include:
Your Gusto plan base fee.
Fee per active employee. This includes any employee not marked as dismissed, even if you did not pay them that month. If you want to remove employees from future invoices, you can dismiss them. If you dismiss someone mid-month, they’ll still appear on that month’s invoice.
Fee per contractor you paid that month (including payments with historical pay dates).
Supplemental fees (if any).
Fees for any Gusto add-ons, like tax-advantaged account billing, broker integration billing, or Google Workspace billing.
State sales tax (if any).
Fee type
Amount and description
Debit failure fee
If you do not have enough funds in your bank account when we debit it, we’ll add a $100 debit failure fee to your invoice for that month.
To avoid debit failure fees, make sure you have enough funds in your account by 4:00 pm PT on the debit date. We also recommend using Instant Bank Verification, so we can check your account balance in real-time.
One-time wire transfer fee
We add a $5 fee per one-time wire transfer to your invoice. Your bank may also charge a separate fee that will not show up on your invoice.
Tax-filing fee (after cancellation)
When you cancel and choose to have Gusto pay your outstanding taxes, Gusto also files all remaining tax returns for the year (including W-2s and 1099s). Payment and filing are always handled together.
These fees apply when you choose Yes (Gusto pays and files):
Federal forms: $100 flat fee
State forms: $100 per state
W-2/1099: $5 per form
No fees apply if you choose No (Gusto refunds your tax balance).
Switching to a new payroll provider?
If you canceled because you are switching to a new payroll provider, these fees do not apply. Gusto automatically refunds your outstanding tax balance. Your new provider is responsible for all future tax payments and filings.
Important: If you were given a new Federal Employer Identification Number (FEIN) and will still run payroll with Gusto using a new account, contact us before you cancel the old account. We can remove these fees.
We'll initiate 3 separate debit transactions from your company's bank account after each payroll is submitted:
One for employee pay (who are being paid by direct deposit)
One for your employee reimbursements
One for all payroll taxes
These transactions will happen at the same time, ahead of your paydate (the debit date depends on your direct deposit speed).
Employee pay and reimbursements will be sent by direct deposit to their bank accounts, and we'll send your payroll tax amounts to the applicable state and federal agencies.
You may also see debit transactions from your company's bank account for:
Contractor payments
Employee or contractor payment reversals
Monthly invoices
Historical tax payments
Tax reconciliation payrolls (when needed)
You can run a "bank transactions" report to view bank transactions and an "agency payments" report to see taxes we've paid on your behalf. Check out this list of the types of reports you can run.
Code: Transaction Type; EBV: Electronic Bank Verification - Credit Test Transaction; NET: Debit Net Pay; TAX: Debit Tax; CON: Credit Contractor Pay; ICD: International Contractor Pay; HPT: Debit Historical Payroll Taxes; BBV: Bank Verification Debit; BVC: Bank Verification Credit; FRP: Credit Flex Repayment (Modern Bank); FPP: Credit Flex Pay Principal (Modern Bank); FPF: Credit Flex Pay Fee (Modern Bank); TLR: Credit Tax Liability Refund ; CSC: Credit Child Support Garnishment; REM: Debit Reimbursement; TCD: Debit Tax Correction; FEE: Debit Payroll Fee; CND: Debit Contractor Pay; RFD: Debit Refund; PDR: Debit Employee Wages; DDR: Debit Donation; CSD: Debit Child Support Garnishment ; DOV: Debit Overpayment; FPD: Flex Pay Debit (Modern Bank); PAY: Credit Employee Pay; INV: Credit Payroll Fee - Invoice Refund; SAV: Credit Employee Savings; CRF: Credit Contractor payment refund; DCR: Credit Donation; PAR: Credit Wages Refund; TRC: Credit Tax Refund; TAX DEP: Tax Department Payment; IEE: Credit Internal Error Expense (concessions); TXP: Credit Tax; TPI: Credit Tax Penalty; WPF: Wire Payment Fee; ITC: Credit Internal Transfer Contractor Pay; ITE: Credit Internal Transfer Employee Pay; ITT: Credit Internal Transfer Tax Payment; ITF: Credit Internal Transfer Fees and Penalties; ITV: Credit Internal Transfer Verification; ITI: Credit Internal Transfer Invoices; ITO: Credit Internal Transfer Other; ITP: Credit Internal Transfer Overpayment; ITG: Credit Internal Transfer Child Support Garnishment; COV: Credit Overpayment; PRS: Credit Partner Revenue Share
Code
Transaction Type
EBV
Electronic Bank Verification - Credit Test Transaction
NET
Debit Net Pay
TAX
Debit Tax
CON
Credit Contractor Pay
ICD
International Contractor Pay
HPT
Debit Historical Payroll Taxes
BBV
Bank Verification Debit
BVC
Bank Verification Credit
FRP
Credit Flex Repayment (Modern Bank)
FPP
Credit Flex Pay Principal (Modern Bank)
FPF
Credit Flex Pay Fee (Modern Bank)
TLR
Credit Tax Liability Refund
CSC
Credit Child Support Garnishment
REM
Debit Reimbursement
TCD
Debit Tax Correction
FEE
Debit Payroll Fee
CND
Debit Contractor Pay
RFD
Debit Refund
PDR
Debit Employee Wages
DDR
Debit Donation
CSD
Debit Child Support Garnishment
DOV
Debit Overpayment
FPD
Flex Pay Debit (Modern Bank)
PAY
Credit Employee Pay
INV
Credit Payroll Fee - Invoice Refund
SAV
Credit Employee Savings
CRF
Credit Contractor payment refund
DCR
Credit Donation
PAR
Credit Wages Refund
TRC
Credit Tax Refund
TAX DEP
Tax Department Payment
IEE
Credit Internal Error Expense (concessions)
TXP
Credit Tax
TPI
Credit Tax Penalty
WPF
Wire Payment Fee
ITC
Credit Internal Transfer Contractor Pay
ITE
Credit Internal Transfer Employee Pay
ITT
Credit Internal Transfer Tax Payment
ITF
Credit Internal Transfer Fees and Penalties
ITV
Credit Internal Transfer Verification
ITI
Credit Internal Transfer Invoices
ITO
Credit Internal Transfer Other
ITP
Credit Internal Transfer Overpayment
ITG
Credit Internal Transfer Child Support Garnishment
COV
Credit Overpayment
PRS
Credit Partner Revenue Share
Certain states require us to collect and pay sales tax on your Gusto subscription. Your company’s filing address in Gusto determines the tax rate, and the tax will appear as a separate line item on your monthly invoice.
Some, but not all, charitable, religious, scientific, or educational organizations may be exempt from sales tax. If you were given a sales tax exemption from the state, contact us to let us know. We partner with Avalara to validate exemptions, which takes about 5-7 business days. If your exemption is approved before the end of the month, you won’t be charged sales tax for that month or the following months.
If you’ve been approved for a sales tax exemption and your company information changes (e.g., company name or filing/mailing address), you may need to reapply for exemption with the state. If you get an updated exemption, contact us to let us know.
Alabama
Arizona
Colorado*
Connecticut
Hawaii
Illinois*
Chicago
Kentucky
Maryland
Massachusetts
Minnesota
New Mexico
New York
Ohio
Pennsylvania
Rhode Island
South Dakota
Tennessee
Texas
Utah
Washington
West Virginia
District of Columbia (DC)
*In applicable jurisdictions only.
If you have a pay-as-you-go workers’ compensation policy, the date of the invoice determines where it is located.
To view invoices dated before October 27, 2025 in Gusto:
In the top-right corner, click on your name.
Go to Settings (scroll if needed).
Click Plan & Billing. If you do not see it, ask the primary admin to update your permissions.
In Gusto Billing, view your payment plan and next invoice.
Click See All Invoices for payment history.
Click View Invoice to open a specific month.
Page 1: Charge summary
Page 2: Detailed charges
Starting October 27, 2025, NEXT manages your invoices. They’ll email you directly about upcoming bills and any billing issues.
To view details for invoices dated on or after October 27, 2025:
Under My Policies, click your workers' compensation policy.
Go to the Invoices tab.
If you offer your employees tax-advantaged benefits, like a Health Savings Account (HSA), Flexible Spending Account (FSA), Dependent Care FSA (DCFSA), or commuter benefits, you’ll see a separate charge for these on your invoice.
We charge a flat annual fee of $200 for all tax-advantaged benefits you offer. For example, if you offer just an FSA, it's $200 a year. If you offer an FSA, HSA, and commuter benefits, it's still $200 a year.
An active enrollee is an employee with an active benefit for the current month or an employee within a runout period. Monthly fees per enrollee include:
Flexible Spending Account (FSA) and Dependent Care FSA (DCFSA)
$20 a month minimum—the equivalent of five employees.
An additional $4 a month for each employee enrolled in one or both of these benefits.
For example, if you have two employees enrolled in an FSA, you pay $20 a month. If you have seven employees enrolled in an FSA, you pay $28 a month ($20 minimum, plus $4 per additional employee). If you have seven employees enrolled in an FSA and a DCFSA, you’ll still only pay $28 a month (the $4 per employee covers both the FSA and DCFSA).
Commuter benefits
$20 a month minimum—the equivalent of five employees.
An additional $4 a month for each enrolled employee.
For example, if you have two employees enrolled in commuter benefits, you’ll pay $20 a month. If you have seven employees enrolled in commuter benefits, you’ll pay $28 a month ($20 minimum, plus $4 per additional employee).
Health Savings Account (HSA)
No minimum.
$2.50 a month for each enrolled employee.
Note: You can use Gusto as your broker and pay no additional cost with your monthly plan.
If you offer benefits through an external broker, but have them integrated with Gusto, you’ll see a broker integration fee on your invoice. Pricing and availability depend on which Gusto plan you’re on:
Simple: Not available. Upgrade to Plus to integrate Gusto with an external broker.
Plus: $6 a month for each eligible employee.
Premium: No additional cost.
COBRA administration: $30 a month
ACA filings: $1,250 a year
If you’ve set up Google Workspace billing with Gusto, you’ll see a single line item for it on your monthly Gusto invoice. It'll look as if it's associated with one person, but it's the total amount for all users.
Pricing and availability depend on which Google Workspace plan you're on.
To view your Google Workspace billing details:
In the left menu, at the bottom, click App directory.
Click Google Workspace. If you don’t see it, type it into the search bar.
Click Billing.
Once you’re on Billing, here’s how to understand the billing info:
Current plan: This is the Google Workspace plan you’re subscribed to. Click Change plan to view other Google Workspace plans and pricing.
Account status: The current status of your account and the effective date of that status.
Payment plan: Your plan’s price per user per month.
Payment period: Flexible/Monthly Plan—billed monthly for each user account. You can add and remove accounts at any time and pay only for the accounts you have during that month. You can cancel at any time without penalty. We do not support Annual/Fixed-Term Plans at this time. Read more about payment plans in Google’s Help Center.
Licenses: The number of active licenses (also known as seats) on your account. When you add or remove users, their cost is prorated for that month.
Next billing date: The date your next invoice is due.