Depending on a payroll's processing status, there are few options for how to edit the hours or wages.
If an employee, contractor, or admin incorrectly entered the bank account information, and we're not able to credit funds, we'll send an email with steps on how to resolve this.
If the check date has passed, you can change or reverse most payrolls in-app. Once reversed, you'll receive a confirmation email.
Payrolls fully process at 4pm PT on the day you process payroll.
Most payrolls can be canceled in-app, so long as:
Payrolls can only be changed once they've fully processed—if you only see the option to cancel a payroll, you'll need to cancel it and rerun it to make changes.
If you're looking to cancel a contractor payment, head to this article.
Payrolls can only be adjusted once they've fully processed—if you only see the option to cancel a payroll, you'll need to cancel it and rerun it to make changes.
Important reminders
Certain contractor payments can be canceled or adjusted in Gusto without having to contact us for help. If you only see the option to cancel a contractor payment, this means the payment has not fully processed, and you'll need to cancel and rerun the payment to make any changes.
Important reminders
You can cancel an international payment until 4 PT on the "Processing date" shown in Gusto. After that time, you'll need to contact us from the Help section of your account.