Add and manage third-party benefit deductions

If you offer insurance or other benefits through providers outside of Gusto, you can follow the steps below to set up pre-tax payroll deductions for your team. This lets you collect employee contributions through payroll deductions, which your company must then remit to the provider. Reported employee and company contributions are included on employee paystubs, on payroll reports, and on year-end tax forms.

If your health insurance is Gusto-managed (including the broker integration) or if you've set up an integrated 401(k) through Gusto, you do not need to set up deductions—they're automatically integrated with payroll. 

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Troubleshoot missing deductions

Make sure you’ve set up the benefit and added the employee to it.

If you’re not seeing payroll deductions as expected, it could be that:

  • Your company may have run payroll before the deduction change was made.
  • An employee did not have enough pay to cover all taxes and deductions.
  • The employee was skipped on payroll.

If you need to catch up on missed deductions for an employee, edit their deductions to add and remove corrections as needed. Corrections are not automatic if an external deduction is missed.

FAQs

Q: What's the difference between pre- and post-tax deductions?

A: Pre-tax deductions: Money is taken out of an employee’s paycheck before taxes. It lowers their taxable income and can lower their taxes. Examples:

  • Health, dental, vision, life, and disability insurance premiums
  • Health Savings Account (HSA) contributions
  • Flexible Spending Account (FSA) contributions
  • Traditional 401(k) contributions

Post-tax deductions: Money is taken out of an employee’s paycheck after taxes. It does not lower their taxable income. Examples:

  • Roth 401(k) contributions
  • Wage garnishments
  • 401(k) loan repayment

Q: How do deductions show up on tax and payroll reporting?

A: Reported employee and company contributions are included on:

  • Employee paystubs
  • Payroll reports
  • Year-end tax forms

Q: Who pays our benefits providers? 

A: It’s the employer’s responsibility to send withheld funds directly to the appropriate entity (your insurance carrier, retirement plan administrator, etc.). Gusto does not pay your benefits providers. Deducted funds remain in the company bank account for your company to pay in a lump sum to your benefit provider. If your company has multiple bank accounts set up, the money remains in the account you used to process that specific payroll.

Q: Why doesn’t Gusto debit employee bank accounts directly for deductions?

A: Gusto does not generally debit employee bank accounts for deductions. Gusto is only authorized by the employer to debit funds from the company bank account, not by employees. 

Q: If a benefit correction is made, how should I reimburse my employee?

A: If a correction is made to a benefits deduction and an employee must be reimbursed, Gusto will let the company admin know the reimbursement amount. Admins, make sure to reimburse the employee on the next regular payroll or on an off-cycle payroll.