Give employees and contractors access to Gusto

Grant your employee access to Gusto

Employees with access to their Gusto account can easily view their paystubs, obtain year-end W-2 forms, and adjust their personal information online. Review this list for other employee online account benefits. Employees will have access to their account even if they are no longer with the company. 

When you originally onboard your employees in Gusto you can give them online access by adding their personal email addresses. If you didn't grant them access during onboarding, follow these steps to give them online access after the fact. The steps below work for both active and dismissed employees.

1. Click the People section and select Team members. 
2. Click your employee’s name.
3. From the Job & Pay tab, scroll to the "Email" headline.
4. Click edit.
5. Enter your employee's personal email address.
6. Click Save.

Your employee will receive an email from us with a link to access their Gusto account. If they don't see it immediately, instruct them to check their spam folder.

If it can't be found and/or was deleted, have the employee click Reset Password and another email will be sent for them to access their account.

Grant your contractor access to Gusto

Domestic contractors with access to their Gusto account can easily view their payments and year-end 1099 forms online. Review this list for other contractor online account benefits. Contractors will have access to their accounts even if they are no longer with the company. 

The steps below are for both active and inactive contractors.

1. Click the People section and select Team members.
2. Click the contractor's name.
3. Next to the "Contractor details" headline, click Add to enable contractor login.
   • If you don't see this option, click edit next to the "Contractor Details" section.
4. Enter the contractor's email address.
5. Click Save.

Your contractor will receive an email from us with a link to access their Gusto account. If they don't see it immediately, instruct them to check their spam folder.

If it can't be found and/or was deleted, have the contractor click Reset Password and another email will be sent for them to access their account.

If an employee did not receive a welcome email to onboard, admins can:

• Resend the welcome email or;
• Invite them for the first time.

If you added someone's email address during onboarding and they did not receive the welcome email, you can resend it.

Heads up

• You'll only see this option once you've added the employee to payroll.
• Resending the email is only available if the team member has not yet started self-onboarding.
  • If they've already started self-onboarding and are having trouble signing in, these troubleshooting steps should help.
• If you chose to manually onboard the employee, meaning you did not add their email address when setting up their account, go back to the employee's profile and add the email address in the "Add to payroll" task. This will send the team member a welcome email. 

Resend the welcome email 

1. Sign in to your Gusto admin account.
2. Go to the People section and select Team members.
3. Choose Onboarding team members.
4. Find the team member's name and click the actions menu.
5. Click Send a reminder.
   • This option will only be available if self-onboarding has not already been started.

If an employee's email was not added during onboarding

1. Head to your Home page.
2. Type in https://app.gusto.com/payroll_admin/invites to the URL field and hit enter/return on the keyboard.
3. Enter the email address for any employees with the status “Not invited.”
4. Click Invite employees.

Click on the applicable article below to learn how to grant admin access to Gusto, or assign a manager to an employee.

• Manage administrator permissions
• Manage your manager's permissions