Customers on the Plus or Premium plan have access to the real-time feedback feature—admins can upgrade the plan at any time.
With real-time feedback, you and your team can request and provide feedback to each other at any point in time.
How it works—an overview - You, your manager, or admins can request feedback in Gusto.
- As an employee or US contractor, you can request feedback from any other employee or US contractor at your company.
- At this time, international contractors cannot request or receive feedback.
- Feedback cannot be anonymous.
- Managers can request feedback for themselves, or on behalf of their direct reports.
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Admins can request feedback for any employee, US contractor, or manager at the company.
- Track feedback.
- Employees and US contractors can view feedback they give and receive.
- Managers can view feedback their direct reports give and receive.
- Admins can view all feedback given or received at the company.
- View feedback when completing performance reviews
- When filling out a self-evaluation, you’ll be able to view the feedback you’ve received.
- If someone is writing a review about you, they can also see the feedback you’ve received while writing their review.
Request feedback or delete requests—for yourself or for direct reports (if you’re a manager) -
Sign in to your Gusto profile.
- Head to the Performance section.
- To the right of the “Feedback” headline, click Go to dashboard.
- Click Request feedback.
- Choose who you would like feedback from—you can select multiple people.
- Select who the feedback is for—you, or one of your direct reports (if you're a manager).
- Specify what you’d like feedback about.
- An admin may have set up a custom suggested prompt—you can use it, or write your own question.
- Click Request feedback.
Delete a feedback request
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Sign in to your Gusto profile.
- Head to the Performance section.
- To the right of the “Feedback” headline, click Go to dashboard.
- Click the trashcan icon next to the request.
- You will not be able to delete feedback requests your manager made.
Respond to a feedback request -
Sign in to your Gusto profile.
- Head to the Performance section.
- From the “Feedback” dashboard, click Pending—you'll see feedback requests that are still awaiting your response.
- Next to the request you'd like to respond to, click Respond.
- Fill out your response.
- Click Send feedback.