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Cancel a payroll

If your payroll hasn't yet processed, you can cancel it and make changes.

  1. Click the Reports tab.
  2. Navigate to the Payroll History tab.
  3. Navigate to the payroll check date, if your payroll can still be cancelled we'll let you know, and you can click Cancel
    • If the cancel button does not appear, it means the payroll has processed and you've missed the deadline to cancel. You may still be able to adjust the payroll without contacting us, but if the option doesn't exist, you'll need to reach out to our team from the Help section of your account.
  4. Read the cancel prompt and click Yes, Cancel Payroll.

When canceling a regular payroll, the payroll settings will be saved if you go back to rerun it so you won't need to re-enter the payroll details again. 

Payroll, benefits, HR and more.