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Resend employee welcome email

If you added an employee email address during onboarding and they did not receive the welcome email, you can resend it.

  1. Go to the Hiring section.
  2. Click the Actions menu next to the employee's name.
  3. Click Send a reminder.
    • This option will only be available if self-onboarding has not already been started.

If an employee has already started self-onboarding and is having trouble gaining access, these troubleshooting steps should help.

If you chose to manually onboard the employee—you did not add their email address when setting up their account—go back to the employees account, and add the email address. This will trigger a welcome email to be sent to the employee. 

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